Sapiens International Corporation N.V., a global provider of software solutions for the insurance industry, has announced that a wholly owned subsidiary of the Abu Dhabi Investment Authority (ADIA) has invested in the company and become a significant minority shareholder.
The investment marks a further step in Sapiens’ growth following its acquisition by Advent last year, and helps accelerate its AI strategy for the insurance sector.
Sapiens has also announced the relocation of its headquarters to central London, with its new offices located in Holborn’s Space House.
The move reflects the company’s growing focus on one of the world’s leading insurance markets. The new office will serve as both its global headquarters and an AI Customer Experience Lab, where insurers can work directly with Sapiens’ teams to explore and test AI applications tailored to the industry.
The location will also strengthen Sapiens’ ability to attract and access AI talent, as it continues to expand its forward deployment group, which works with customers to deploy and scale agentic systems responsibly.
Sapiens also plans to open a second AI Customer Experience Lab in the US later this year, focused on the North American insurance market.
Mike Ettling, Executive Chairman and interim CEO of Sapiens, said, “AI-powered hyper-relevance is the new competitive advantage for insurers, and we are enabling this through agile intelligence and the ability to make decisions at the speed of thought. This will revolutionise how insurers compete, how they go to market, and ultimately, how they serve the people who buy their products. Our new offices are designed to deepen our collaboration with leading global insurance institutions at a time of enormous technological change for the industry.”
Douglas Hallstrom, Managing Director at Advent, added, “Insurers have a significant opportunity to improve customer satisfaction, growth, and profitability through the effective use of AI. Helping insurers capture this opportunity is Sapiens’ primary focus. Advent and ADIA are pleased to support Sapiens as it accelerates investment across its teams, products, and operating infrastructure, including the new London headquarters, to achieve this mission.”
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